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We’ve heard from many of you that you like to place the same lab test orders again and again. This makes total sense to us, too - for example, checking in on a patient’s gut health requires an initial test followed by another test after a certain time period.
To help make repeat orders as simple as possible, we first launched custom bundles - allowing you to create, save, and name any lab test bundle of your choosing from multiple lab providers for easy one-click ordering.
But, now, we’re making ordering the same tests over and over again even more convenient!
This feature is perfect for those who want to order the same tests for a patient, but haven't scheduled them in advance.
Simply go into your dashboard, click the “order again” dropdown and select “order now”
You’ll then be brought to the checkout page, where your patient’s information and tests will already be loaded and you can checkout as normal. As easy as pie.
Do you have a specific date in mind for when you need to re-run a test? If so, this feature is for you.
Simply go into your dashboard, click the “order again” dropdown and select “schedule order”. You’ll be brought to this calendar where you can schedule the order for a future date.
After you schedule the order, it will appear in your dashboard as a reminder. You can edit or re-schedule from there if something changes!
If you’ve elected to pay for the order, then the card on file will be charged on the date the order is scheduled for. Your patient will receive notification that the test has been ordered, as usual.
If you’ve designated your patient as the payer, then your patient will receive an e-mail as usual asking for payment.
You can now easily create blood panels by searching biomarkers and comparing labs.
Listen to Dr. Kate, Rupa Health's Head of Medical Education, share her personal experience on how the panel builder has simplified her life!
Rupa Health has joined forces with Axle Health to offer a convenient mobile phlebotomy service🩸 for your patients in 17 US metro areas: Atlanta, Austin, Boston, Chicago, Dallas, Denver, Houston, Inland Empire, Los Angeles, Miami, Orange County, Phoenix, San Diego, San Francisco, Seattle, Tampa, Washington DC.
What does this mean for you and your patients?
🏡 Phlebotomy at Their Doorstep: Your patients can now schedule a skilled phlebotomist to bring their service to their home location at a time that suits their schedule.
🔄 Flexible Options: If your patients prefer not to use Axle's mobile service, Rupa will provide a list of local phlebotomy options for them to choose from.
Patients can pay the $80 blood draw fee directly at checkout. This means a more streamlined experience, allowing your patients to take care of all necessary payments in one seamless transaction.
Your patients can now easily create a secure patient account and access all their lab information in the new Patient Portal, including:
📦 Order status, including payment, lab specimen, shipping, and results
🧪 Requisition forms and step-by-step lab test instructions
💬 Faster, accessible patient support
📄 Easier way to review lab test results after practitioner review
Signing up is super easy! Your patients will be prompted to create an account when they pay for their first order and will be able to log in any time.
We're excited to announce Blood Lab Dashboards, designed to elevate your patient experience with beautiful and understandable lab results!
The wait is over - Cerbo EHR is now integrated with Rupa! 🎉 With this integration, Cerbo EHR users can order from Rupa's 35+ lab companies in either Cerbo or Rupa and receive results directly in their Cerbo account. 🔛
Connect your Rupa & Cerbo Accounts!
Getting results from Rupa in your Cerbo EHR is easy!
It’s always a great day when we can make it easier than ever for you to serve your patients. Want to see us integrate with another EHR? Let us know here! 😊
The wait is over! We’re excited to welcome Aerodiagnostics, a highly-requested breath testing laboratory for Small Intestinal Bacterial Overgrowth (SIBO) and Lactose, Fructose, and Sucrose intolerances as Rupa’s new lab partner! 🎉
Order Aerodiagnostics Labs on Rupa!
It’s always a great day when we can offer more ways for Rupa practitioners to bring root cause medicine to the world! 🤗
Do you see patients in person and want to hand out lab kits, or draw for phlebotomy, during an appointment?
You can now order the in-office lab supplies you need, like extra tubes & tourniquets from Access Medical, or Dutch Complete Kits right within Rupa. Plus, you can track orders & view order history, too! 🎉
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Before using a kit on a patient, simply activate your kit by placing the order on Rupa and selecting “In Office” delivery method at check-out. Super easy! 🤩
You can currently order the lab supplies from Access, DUTCH, Diagnostic Solutions, Boston Heart, US Biotek & Alletess. Best part? We’re working on adding new labs ASAP!
We've just launched Transaction Reports, a way for clinics to download their Order and Billing history with Rupa. Now, you can customize a date range and download a history of your patient orders, billing information, custom fee payouts, and lab test order history.
Navigate to your Billing & Custom Fees tab in settings:
