Pricing
Practitioners
Patients
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Sometimes, you need to add a little something extra to your lab order: custom patient instructions.
By adding a note to your patients during checkout, you can let them know if there are any special instructions when completing their lab. Your notes appear front & center when your patient receives e-mail instructions from us.
Now, we’re letting you save your “notes to patients” to make it easier to retrieve custom instructions that you send to multiple patients. This way, you won’t need to re-type custom instructions - they’ll be saved for you for quick retrieval.
How do you save notes to patients?
Go to settings and click on “saved notes to patient”. Here, you will create your snippet (aka note), add a title, and click save.
When you want to checkout your next order, click “insert snippet” to add any one of your pre-saved notes. Once you complete checkout, your saved note will appear front & center in the patient instructions e-mail that Rupa sends your patient.
Navigate to your settings to create a saved patient note today.
You can now easily create blood panels by searching biomarkers and comparing labs.
Listen to Dr. Kate, Rupa Health's Head of Medical Education, share her personal experience on how the panel builder has simplified her life!
Rupa Health has joined forces with Axle Health to offer a convenient mobile phlebotomy service🩸 for your patients in 17 US metro areas: Atlanta, Austin, Boston, Chicago, Dallas, Denver, Houston, Inland Empire, Los Angeles, Miami, Orange County, Phoenix, San Diego, San Francisco, Seattle, Tampa, Washington DC.
What does this mean for you and your patients?
🏡 Phlebotomy at Their Doorstep: Your patients can now schedule a skilled phlebotomist to bring their service to their home location at a time that suits their schedule.
🔄 Flexible Options: If your patients prefer not to use Axle's mobile service, Rupa will provide a list of local phlebotomy options for them to choose from.
Patients can pay the $80 blood draw fee directly at checkout. This means a more streamlined experience, allowing your patients to take care of all necessary payments in one seamless transaction.
Your patients can now easily create a secure patient account and access all their lab information in the new Patient Portal, including:
📦 Order status, including payment, lab specimen, shipping, and results
🧪 Requisition forms and step-by-step lab test instructions
💬 Faster, accessible patient support
📄 Easier way to review lab test results after practitioner review
Signing up is super easy! Your patients will be prompted to create an account when they pay for their first order and will be able to log in any time.
We're excited to announce Blood Lab Dashboards, designed to elevate your patient experience with beautiful and understandable lab results!
The wait is over - Cerbo EHR is now integrated with Rupa! 🎉 With this integration, Cerbo EHR users can order from Rupa's 35+ lab companies in either Cerbo or Rupa and receive results directly in their Cerbo account. 🔛
Connect your Rupa & Cerbo Accounts!
Getting results from Rupa in your Cerbo EHR is easy!
It’s always a great day when we can make it easier than ever for you to serve your patients. Want to see us integrate with another EHR? Let us know here! 😊
The wait is over! We’re excited to welcome Aerodiagnostics, a highly-requested breath testing laboratory for Small Intestinal Bacterial Overgrowth (SIBO) and Lactose, Fructose, and Sucrose intolerances as Rupa’s new lab partner! 🎉
Order Aerodiagnostics Labs on Rupa!
It’s always a great day when we can offer more ways for Rupa practitioners to bring root cause medicine to the world! 🤗
Do you see patients in person and want to hand out lab kits, or draw for phlebotomy, during an appointment?
You can now order the in-office lab supplies you need, like extra tubes & tourniquets from Access Medical, or Dutch Complete Kits right within Rupa. Plus, you can track orders & view order history, too! 🎉
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Before using a kit on a patient, simply activate your kit by placing the order on Rupa and selecting “In Office” delivery method at check-out. Super easy! 🤩
You can currently order the lab supplies from Access, DUTCH, Diagnostic Solutions, Boston Heart, US Biotek & Alletess. Best part? We’re working on adding new labs ASAP!
We've just launched Transaction Reports, a way for clinics to download their Order and Billing history with Rupa. Now, you can customize a date range and download a history of your patient orders, billing information, custom fee payouts, and lab test order history.
Navigate to your Billing & Custom Fees tab in settings:
