To decide whether to drop ship lab kits or keep them in the office, that is the question many practitioners face. At Rupa Health, we find dropshipping kits to be a convenient option and want to share how it can be beneficial for your practice.
If you are a practitioner who keeps kits in their office, don't worry, this article will still be helpful as you may discover new tests you are interested in and can use the dropship option when you are ready.
Here are our Top 5 Benefits of Drop Shipping Lab Kits
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#1 No Inventory to Keep Track Of
If you offer telehealth, have a small treatment space, or prefer not to manage inventory, then dropshipping kits might be a suitable option. Technology has advanced significantly and has provided great convenience to medical practitioners. What used to be clinics filled with inventory and supplies can now be managed with a simple click, with automatic shipping and tracking.
#2 Order and Drop Ship Kits from Multiple Lab Companies
No more guessing what you might need for each patient. With Rupa, you can search through over 2,000 kits to compare pricing, sample reports, and turnaround times to see which test best suits your patient’s needs. If you have a group of kits you frequently use, you can bundle them under your dashboard and easily add extras. Just hit the submit button when you are ready, and drop-shipped kits will be on their way to your patients. When you place the order, your patient receives an email from us letting them know that we are here to assist with everything related to lab tests, reducing stress for you. You can also set up a future drop shipment date for labs that need to be retested.
#3 No Filling Out Requisitions by Hand
Requisitions can be time-consuming and confusing for patients. Questions like "What’s an ICD or CPT code?" or "Didn’t I already pay?" are common. We are happy to assist with these concerns. We ensure patients know exactly what to do with each test, including sending sample forms, step-by-step guides, and being available to answer any questions they may have. If you order a test covered by Medicare or Tricare, we can assist with that too. For more information on Medicare or Tricare, please click here.
#4 Patient Compliance
Whether you offer in-house or drop ship lab kits, ensuring tests are completed can be challenging for practitioners and patients alike. Patients often have limited free time, and there are many reasons why they might not complete their tests, such as financial constraints, confusion, or simply losing track of time. Whatever the reason, if you dropship through Rupa, we help alleviate that stress.
We guide your patients every step of the way and help them find payment options that best suit their needs. Patients pay upfront and can use Credit, Debit, HSA, FSA, or a 3-Month Payment Plan. As mentioned before, we assist with Medicare and Tricare covered tests.
Once tests have been paid for, the test ships directly to your patient with instructions, cheat sheets, sample requisition forms, and phlebotomy recommendations. If you provided special instructions when placing the order, those will be included. Two weeks into the process, we check in to see how their sample collection is going, ensuring your patient was able to submit their sample and answer any questions they have.
#5 Finding a Lab
Unfortunately, patients cannot get functional medicine labs drawn at Quest and Labcorp. So what can a practitioner do? Whether you prefer to send your patients to a specific phlebotomist, a blood draw center, or have it done in your office, you can manage that all through us! Based on the preferences you set, we’ll send a custom email to your patients every time you order a blood draw lab, providing them with multiple options on where to go and any custom instructions you want to add. If sample issues arise, we handle them directly with your patient.
Think of Rupa as an Extension of Your Team
We aim to make drop shipping lab kits easier for you. You can check out the patient experience for yourself. :) Have more questions? Feel free to reach out to our amazing onboarding managers, who are always ready to help! Don’t have time to chat? Here's our FAQ for Practitioners, or if you are more of a visual learner, we’ve uploaded a few video guides to help explain the process.
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